R2020-60 Country Club Pool Operations AgreementRESOLUTION 2020-60
A RESOLUTION OF THE VILLAGE COUNCIL OF THE VILLAGE OF NORTH
PALM BEACH, FLORIDA, APPROVING AN INDEPENDENT CONTRACTOR
AGREEMENT WITH NPB AQUATIC GROUP, INC. FOR OPERATION AND
MANAGEMENT OF COUNTRY CLUB POOL OPERATIONS AND AUTHORIZING
THE MAYOR AND VILLAGE CLERK TO EXECUTE THE AGREEMENT ON
BEHALF OF THE VILLAGE; PROVIDING FOR CONFLICTS; AND PROVIDING
FOR AN EFFECTIVE DATE.
WHEREAS, Village Staff is proposing the execution of an Independent Contractor Agreement with NPB
Aquatic Group, Inc. (Alfonso Aguirre) for management and operation of the North Palm Beach Country
Club pool operations; and
WHEREAS, the Village Council determines that the adoption of this Resolution is in the interests of the
public health, safety and welfare.
NOW, THEREFORE, BE IT RESOLVED BY THE VILLAGE COUNCIL OF THE VILLAGE OF
NORTH PALM BEACH, FLORIDA, as follows:
Section 1. The foregoing recitals are ratified and are incorporated herein.
Section 2. The Village Council approves an Independent Contract Agreement with NPB Aquatic
Group, Inc. for the management of Country Club pool operations, a copy of which is attached hereto and
incorporated herein, a total cost of $51,800 per year (for a two-year total of $103,600), with funds
expended from Account No. L8051-35235 (Country Club Pool — Pool Contractor Activity Expense),
and authorizes the Mayor and Village Clerk to execute the Agreement on behalf of the Village.
Section 3. All resolutions or parts of resolution in conflict with this Resolution are hereby repealed
to the extent of such conflict.
Section 4. This Resolution shall be effective immediately upon adoption.
PASSED AND ADOPTED THIS 24T1-1 DAY OF SEPTEMBER, 2020.
1
(Village S---.al)-.,al) " �'O_�Z
MAYOR
ATTEST:
�IL�AGECLERK
INDEPENDENT CONTRACTOR AGREEMENT
COUNTRY CLUB POOL OPERATIONS
THIS AGREEMENT is made this day of September, 2020, by and between the Village of
North Palm Beach, Florida, a Florida municipal corporation (hereinafter referred to as VILLAGE)
and NPB Aquatic Group, Inc., a Florida corporation (hereinafter referred to as CONTRACTOR),
whose mailing address is 951 U.S. Highway One, North Palm Beach, FL 33408.
WHEREAS, it is necessary for VILLAGE to retain the services of CONTRACTOR to manage
all Country Club Pool operations, including, but not limited to supervision and training of Village
employees, management of general pool operations, oversight of appropriate facilities
maintenance, budgeting, marketing, promotion, and scheduling of special events and regular
activities, and other projects as assigned.
WHEREAS, CONTRACTOR represents it is capable and prepared to provide such services.
NOW, THEREFORE, in consideration of the promises contained herein, the sufficiency of which
is hereby acknowledged, the parties hereto agree as follows:
ARTICLE 1. EFFECTIVE DATE AND TERM.
A. The effective date of this Agreement shall be October 1, 2020.
B. The initial term of this Agreement shall be two (2) years, and the term shall automatically
extend for three (3) additional one (1) year terms unless terminated earlier in accordance with
Article 15.
ARTICLE 2. SERVICES TO BE PERFORMED BY CONTRACTOR.
A. CONTRACTOR shall manage the daily operations of the pool, including, but not limited
to the following: working with the General Manager to create all pool policies and procedures;
maintaining proper pool chemical balance and filtration; maintaining the daily cleanliness of the
pool; maintaining all pool records (pool chemicals, injury reports, lifeguard certifications);
working with the General Manager to create daily rotations for the lifeguard to ensure maximum
safety standards and supervising the lifeguards; conducting monthly in -services in accordance with
all state and county requirements; developing aquatic programming (swim team, water aerobics,
swim lessons, college team, scuba, etc.); scheduling summer camps and private pool rentals;
engaging with pool members and residents; promoting all aquatic programming, membership and
special events; and other duties and projects as assigned by the General Manager.
B. CONTRACTOR, and its principal Alfonso Aguirre, shall commit the necessary time to
perform all services necessary for pool operations and shall ensure that the Country Club pool is
open to VILLAGE residents and guests during normal pool operating hours as established by
VILLAGE.
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C. All revenue from pool activities, excluding swim team and Infant Swimming Resource
(ISR) lessons, shall be processed through the POS (point of sale) system and shall be retained by
VILLAGE.
D. In addition to the foregoing, the parties agree that the Scope of Services, attached hereto as
Exhibit A, are specific responsibilities CONTRACTOR must ensure are accomplished to
adequately perform the general duties outlined above.
ARTICLE 3. COMPENSATION.
A. As compensation for providing the Services enumerated herein, VILLAGE shall pay
CONTRACTOR'S fees based on a flat rate of $51,800 per year for the initial two-year contract
term, payable in equal monthly installments on the first day of each month. For each renewal term,
the compensation shall be increased by two (2) percent as follows:
Year 3:
$52,836.00
Year 4:
$53,893.00
Year 5:
$54,971.00
B. In addition to the compensation set forth in Section 3.1 above, the VILLAGE shall pay the
actual cost up to $1,500 annually to reimburse CONTRACTOR for the required insurance set forth
in Article 4 below.
ARTICLE 4. INSURANCE.
A. During the performance of the Services under this Agreement, CONTRACTOR shall
maintain the following insurance policies written by an insurance company authorized to do
business in Florida:
1. General Liability Insurance with each occurrence limits of not less than Five Hundred
Thousand Dollars ($500,000), personal injury and general aggregate of not less than One
Million Dollars ($1,000,000). All policies must include sexual and physical abuse liability
coverage.
2. Workers' Compensation Insurance and Employer's Liability Insurance for all employees
as required by Florida Statutes.
3. Hired and Non -Hired Vehicles with limits of not less than less than Five Hundred
Thousand ($500,000) per incident.
B. CONTRACTOR shall furnish VILLAGE certificates of insurance which shall include a
provision that policy cancellation, non -renewal, or reduction of coverage will not be effective until
at least thirty (30) days written notice has been made to VILLAGE. CONTRACTOR shall include
VILLAGE as an additional insured on the General Liability Insurance policy and the Automobile
policy required by this Agreement. The above insurance requirements may be waived by the
Village Manager, in his or her sole discretion.
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C. CONTRACTOR shall not commence work under this Agreement until all insurance
required as stated herein has been obtained, and such insurance has been approved, or waived by
Village Manager.
ARTICLE 5. STANDARD OF CARE.
CONTRACTOR shall exercise the same degree of care, skill, and diligence in the performance of
the Services as is ordinarily provided by a comparable professional under similar circumstances,
and CONTRACTOR shall, at no additional cost to VILLAGE, re -perform Services which fail to
satisfy the foregoing standard of care. CONTRACTOR warrants that all Services shall be
performed by skilled and competent personnel to the highest professional standards in the field.
ARTICLE 6. INDEMNIFICATION.
A. To the fullest extent permitted by applicable laws and regulations, the CONTRACTOR
shall indemnify and save harmless and defend the VILLAGE, its officials, agents, servants, and
employees from and against any and all claims, liability, losses, and/or causes of action arising out
of or in any way related to the services furnished by the CONTRACTOR pursuant to this Contract,
including, but not limited to, those caused by or arising out of any act, omission, negligence or
default of the CONTRACTOR and/or its subcontractors, agents, servants or employees.
B. The CONTRACTOR shall not be required to indemnify the VILLAGE, its officials, agents,
servants and employees when the occurrence results solely from the wrongful acts or omissions of
the VILLAGE, its officials, agents, servants and employees. The terms of this Section shall
survive completion of all services, obligations and duties provided for in this Contract as well as
the termination of this Agreement for any reason.
C. Nothing contained in this Contract shall create a contractual relationship with or a cause of
action in favor of a third parry against either the VILLAGE or the CONTRACTOR, nor shall this
Contract be construed a waiver of sovereign immunity beyond the waiver provided in § 768.28,
Florida Statutes.
ARTICLE 7. INDEPENDENT CONTRACTOR.
CONTRACTOR undertakes performance of the Services as an independent contractor and shall
be wholly responsible for the methods of performance.
ARTICLE 8. COMPLIANCE WITH LAWS.
In performance of the services, CONTRACTOR will comply with applicable regulatory
requirements, including all federal, state, special district, and local laws, rules, regulations, orders,
codes, ordinances, criteria, guidelines, directives and standards. CONTRACTOR shall use
standard and reasonably prudent practices in performing its services and work under this
Agreement.
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ARTICLE 10. FEDERAL AND STATE TAXES.
VILLAGE is exempt from Federal Tax and State Sales and Use Taxes. CONTRACTOR shall not
be exempted from paying sales tax to its suppliers for materials to fulfill contractual obligations
with VILLAGE.
ARTICLE 11. AVAILABILITY OF FUNDS.
The obligations of VILLAGE under this Agreement are subject to the availability of funds lawfully
appropriated for its purpose by the Council of VILLAGE. The parties acknowledge and agree that
this Agreement is subject to budgeting and appropriation by VILLAGE of funds sufficient to pay
the costs associated herewith in any fiscal year of the VILLAGE. Notwithstanding anything in
this Agreement to the contrary, in the event that no funds are appropriated or budgeted by the
VILLAGE in any fiscal year to pay the costs associated with VILLAGE's obligations under this
Agreement, or in the event the funds budgeted or appropriated are, or are estimated by the
VILLAGE to be, insufficient to pay the costs associated with the VILLAGE's obligations
hereunder in any fiscal period, then VILLAGE will notify CONTRACTOR of such occurrence as
soon as possible and either the VILLAGE or CONTRACTOR may terminate this Agreement by
notifying the other in writing, which notice shall specify a date of termination no earlier than five
(5) calendar days after giving of such notice. Termination in accordance with the preceding
sentence shall be without penalty or expense to the VILLAGE of any kind whatsoever and the
VILLAGE shall pay CONTRACTOR in accordance with the terms of this Agreement for Services
up and through the date of termination.
ARTICLE 12. VILLAGE'S RESPONSIBILITIES.
VILLAGE shall be responsible for providing existing information required by CONTRACTOR,
including existing pool management information, policies and procedures, other information as
relevant to pool management, any other information reasonably requested by CONTRACTOR,
and other required data that are available in the files of VILLAGE that CONTRACTOR reasonably
needs in order to accomplish the work herein.
ARTICLE 13. CONTRACTOR'S STAFFING RESPONSIBILITIES.
CONTRACTOR shall staff sufficient personnel, whether employees or independent contractors,
to ensure the safe and efficient management of the pool and provision of appropriate coaching,
training and class -type activities. CONTRACTOR agrees all such personnel, whether employees
or independent contractors of CONTRACTOR, shall submit sufficient information to the
VILLAGE's Human Resources Department to conduct appropriate criminal background
screening.
ARTICLE 14. COUNTRY CLUB POOL MEMBERSHIP.
CONTRACTOR shall ensure that all patrons of the Country Club Pool maintain the appropriate
membership or have submitted all required fees. Additionally, CONTRACTOR shall ensure that
all swim team members maintain active membership at the Country Club Pool.
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ARTICLE 15. TERMINATION OF AGREEMENT.
A. This Agreement may be terminated by CONTRACTOR without cause upon sixty (60)
days' prior written notice to VILLAGE. It may also be terminated by VILLAGE without cause,
upon sixty (60) days' written notice to CONTRACTOR.
B. VILLAGE may terminate this Agreement with cause immediately. For the purposes of
this Article, "with cause" is defined as:
1. Material breach of the Agreement by CONTRACTOR;
2. Inappropriate behavior of any of CONTRACTOR's personnel, whether classified by
CONTRACTOR as employees or independent contractors, while on duty including, but
not limited to, harassment of other employees or customers, violent behavior, or
threatening behavior;
3. Conviction of a crime of any of CONTRACTOR's personnel, whether classified by
CONTRACTOR as employees or independent contractors, which includes having been
found guilty of, regardless of adjudication, or having entered a plea of nolo contendere or
guilty, to any offense prohibited under any provision of the Florida Statutes or under any
similar statute of another jurisdiction relating to dishonesty, violence, moral turpitude or
other offenses that casts disrepute on the Village; and
4. Death or permanent disability of key personnel.
C. CONTRACTOR shall be paid for Services rendered to VILLAGE'S satisfaction through
the date of termination. After receipt of a Termination Notice, and except as otherwise directed
by VILLAGE, CONTRACTOR shall:
1. Stop work on the date and to the extent specified.
2. Terminate and settle all orders and subcontracts relating to the performance of the
terminated work.
3. Transfer all work in process, completed work, and other material related to the terminated
work to VILLAGE.
4. Continue and complete all parts of the work that have not been terminated.
ARTICLE 16. UNCONTROLLABLE FORCES.
A. Neither VILLAGE nor CONTRACTOR shall be considered to be in default of this
Agreement if delays in or failure of performance shall be due to Uncontrollable Forces, the effect
of which, by the exercise of reasonable diligence, the nonperforming party could not avoid. The
term "Uncontrollable Forces" shall mean any event which results in the prevention or delay of
performance by a party of its obligations under this Agreement and which is beyond the reasonable
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control of the nonperforming party. It includes, but is not limited to, fire, flood, earthquake, storm,
lightning, epidemic or pandemic, war, riot, civil disturbance, sabotage, and governmental action.
B. Neither party shall, however, be excused from performance if nonperformance is due to
forces which are preventable, removable, or remediable, and which the nonperforming party could
have, with the exercise of reasonable diligence, prevented, removed, or remedied with reasonable
dispatch. The nonperforming party shall, within a reasonable time of being prevented or delayed
from performance by an uncontrollable force, give written notice to the other party describing the
circumstances and uncontrollable forces preventing continued performance of the obligations of
this Agreement.
ARTICLE 17. GOVERNING LAW, VENUE AND REMEDIES.
A. This Contract shall be governed by the laws of the State of Florida. Any and all legal action
necessary to enforce the Contract will be held in Palm Beach County.
B. No remedy herein conferred upon any party is intended to be exclusive of any other
remedy, and each and every such remedy shall be cumulative and shall be in addition to every
other remedy given hereunder or now or hereafter existing at law or in equity or by statute or
otherwise. No single or partial exercise by any party of any right, power, or remedy hereunder
shall preclude any other or further exercise thereof.
C. The VILLAGE and CONTRACTOR knowingly, voluntarily and intentionally waive
any right they may have to trial by jury with respect to any litigation arising out of or in
connection with this Contract.
ARTICLE 18. NON-DISCRIMINATION.
CONTRACTOR warrants and represents that all of its employees, if any, are treated equally during
employment without regard to race, color, religion, gender, age, or national origin, disability, or
any other category protected by law.
ARTICLE 19. WAIVER.
A waiver by either VILLAGE or CONTRACTOR of any breach of this Agreement shall not be
binding upon the waiving party unless such waiver is in writing. In the event of a written waiver,
such a waiver shall not affect the waiving party's rights with respect to any other or further breach.
The making or acceptance of a payment by either party with knowledge of the existence of a
default or breach shall not operate or be construed to operate as a waiver of any subsequent default
or breach.
ARTICLE 20. SEVERABILITY.
The invalidity, illegality, or unenforceability of any provision of this Agreement, or the occurrence
of any event rendering any portion or provision of this Agreement void, shall in no way affect the
validity or enforceability of any other portion or provision of the Agreement. Any void provision
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shall be deemed severed from the Agreement, and the balance of the Agreement shall be construed
and enforced as if the Agreement did not contain the particular portion or provision held to be
void. The parties further agree to reform the Agreement to replace any stricken provision with a
valid provision that comes as close as possible to the intent of the stricken provision. The
provisions of this Article shall not prevent the entire Agreement from being void should a
provision, which is of the essence of the Agreement, be determined to be void.
ARTICLE 21. ENFORCEMENT COSTS.
If any legal action or other proceeding is brought for the enforcement of this Agreement, or because
of an alleged dispute, breach, default or misrepresentation in connection with any provisions of
this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable
attorney's fees, court costs and all expenses (including taxes) even if not taxable as court awarded
costs (including, without limitation, all such fees, costs and expenses incident to appeals), incurred
in that action or proceeding, in addition to any other relief to which such party or parties may be
entitled.
ARTICLE 22. ENTIRETY OF AGREEMENT.
VILLAGE and CONTRACTOR agree that this Agreement sets forth the entire agreement between
the parties, and that there are no promises or understandings other than those stated herein. This
Agreement supersedes all prior agreements, contracts, proposals, representations, negotiations,
letters, or other communications between VILLAGE and CONTRACTOR pertaining to the
Services, whether written or oral.
ARTICLE 23. MODIFICATION.
None of the provisions, terms, or conditions contained in this Agreement may be added to,
modified, superseded, or otherwise altered, except by written instrument executed by the parties
hereto.
ARTICLE 24. SUCCESSORS AND ASSIGNS.
VILLAGE and CONTRACTOR each binds itself and its partners, successors, assigns, and legal
representatives to the other party to this Agreement and to its partners, successors, executors,
administrators, assigns, and legal representatives. CONTRACTOR shall not assign this
Agreement without the express written approval of VILLAGE via executed amendment.
ARTICLE 25. CONTINGENT FEES.
CONTRACTOR warrants that it has not employed or retained any company or person, other than
a bona fide employee working solely for CONTRACTOR, to solicit or secure this Agreement and
that it has not paid or agreed to pay any person, company, corporation, individual, or firm, other
than a bona fide employee working solely for CONTRACTOR, any fee, commission, percentage,
gift, or any other consideration contingent upon or resulting from the award or making of this
Agreement.
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ARTICLE 26. ACCESS AND AUDITS.
CONTRACTOR shall maintain adequate records to justify all charges and costs incurred in
performing the Services for at least three (3) years after completion of this Agreement. VILLAGE
shall have access to such books, records, and documents as required in this Article for the purpose
of inspection or audit during normal working business hours at CONTRACTOR'S place of
business.
ARTICLE 27. NOTICE.
A. Any notice, demand, communication, or request required or permitted hereunder shall be
in writing and delivered in person or sent by certified mail, postage prepaid as follows:
As to VILLAGE:
Village of North Palm Beach
501 US Highway One
North Palm Beach, Florida 33408
Attention: Village Manager
As to CONTRACTOR:
NPB Aquatic Group, Inc.
951 U.S. Highway One
North Palm Beach, Florida 33408
Attention: Alfonso Aguirre
B. Notices shall be effective when received at the addresses as specified above. Changes in
the respective addresses to which such notice is to be directed may be made from time to time by
either party by written notice to the other party.
C. Nothing contained in this Article shall be construed to restrict the transmission of routine
communications between representatives of CONTRACTOR and VILLAGE.
ARTICLE 28. CONTRACT ADMINISTRATION.
Services of CONTRACTOR shall be under the general direction of the Country Club Manager,
who shall act as VILLAGE'S representatives during the term of the Agreement.
ARTICLE 29. KEY PERSONNEL.
CONTRACTOR shall notify VILLAGE in the event of key personnel changes which might affect
this Agreement. Notification shall be made within ten (10) days of said changes. The VILLAGE
has the right to reject proposed changes in key personnel. The following personnel shall be
considered key personnel: Alfonso Aguirre.
ARTICLE 30. CONFLICT OF INTEREST.
A. CONTRACTOR represents that it will not provide any services to anyone else which will
either directly or indirectly conflict in any manner with the performance of the Services under this
Agreement. Any actual or potential conflict between existing clients and responsibilities under
this Agreement shall be immediately brought to the attention of VILLAGE in writing.
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B. CONTRACTOR shall promptly notify VILLAGE in writing of all potential or actual
conflicts of interest for any prospective business association, interest, or other circumstance which
may influence or appear to influence CONTRACTOR'S judgment or quality of the Services. The
notice shall identify the prospective business association, interest, or circumstance and the nature
of work that CONTRACTOR wants to undertake and request VILLAGE'S response as to whether
the association, interest, or circumstance would, in the opinion of VILLAGE, constitute a conflict
of interest if entered into by CONTRACTOR. VILLAGE agrees to notify CONTRACTOR of its
opinion within thirty (30) days of receipt of notification by CONTRACTOR. If, in the opinion of
VILLAGE, the prospective business association, interest, or circumstance would not constitute a
conflict of interest by CONTRACTOR, VILLAGE shall so state in its response, and the
association, interest, or circumstance shall not be deemed to be a conflict of interest with respect
to the Services.
ARTICLE 31. INSPECTOR GENERAL.
CONTRACTOR is aware that the Inspector General of Palm Beach County has the authority to
investigate and audit matters relating to the negotiation and performance of this Contract, and in
furtherance thereof, may demand and obtain records and testimony from CONTRACTOR and its
subcontractors. CONTRACTOR understands and agrees that in addition to all other remedies and
consequences provided by law, the failure of CONTRACTOR or its subcontractors to fully
cooperate with the Inspector General when requested may be deemed by the VILLAGE to be a
material breach of the Contract Documents justifying termination.
ARTICLE 32. PUBLIC RECORDS.
IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION
OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY
TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT,
CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: (561) 841-3355;
NPB CLERK(a-), VILLAGE-NPB .ORG; OR 501 U.S. HIGHWAY ONE, NORTH
PALM BEACH, FL 33408.
In performing services pursuant to this Contract, CONTRACTOR shall comply with all relevant
provisions of Chapter 119, Florida Statutes. As required by Section 119.070 1, Florida Statutes,
CONTRACTOR shall:
1. Keep and maintain public records required by the VILLAGE to perform the service.
2. Upon request from the VILLAGE's custodian of public records, provide the VILLAGE
with a copy the requested records or allow the records to be inspected or copied within a
reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida
Statutes, or as otherwise provided by law.
3. Ensure that public records that are exempt or confidential and exempt from public records
disclosure requirements are not disclosed except as authorized by law for the duration of
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the Contract term and following completion of the Contract if the CONTRACTOR does
not transfer the records to the VILLAGE.
4. Upon completion of the Contract, transfer, at no cost, to the VILLAGE all public records
in possession of CONTRACTOR or keep and maintain public records required by the
VILLAGE to perform the services. If CONTRACTOR transfers all public records to the
VILLAGE upon completion of the Contract, CONTRACTOR shall destroy any duplicate
public records that are exempt or confidential and exempt from public records disclosure
requirements. If CONTRACTOR keeps and maintains public records upon completion of
the Contract, CONTRACTOR shall meet all applicable requirements for retaining public
records. All records stored electronically must be provided to the VILLAGE, upon request
from the VILLAGE's custodian of public records, in a format that is compatible with the
information technology systems of the VILLAGE.
IN WITNESS WHEREOF, VILLAGE and CONTRACTOR have executed this Agreement as
of the day and year first above written.
CONTRACTOR:
BY:
Print Name:
�0V)-r0 d�/',-e—
Title:
VILLAGE OF NORTH PALM BEACH
BY:
U AN BICKEL
MAYOR
ATTEST:
BY: ""- A
JEWSYCA GREEN
VMAGE CLERK
APPROVED AS TO FORM AND
LEGAL SUFFICIENCY:
BY:
LEONARD G. RUBIN
VILLAGE ATTORNEY
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Exhibit "A"
Scope of Services
The primary services contemplated by the Agreement is overall management of the Country Club
Pool. Management of the Country Club Pool includes supervision and training of pool employees
or contractors and directing the work of Lifeguards and various Aquatic Professionals.
Management of the Country Club Pool also includes management of the operation, maintenance
and supervision of the pool facilities and surrounding grounds. Management of the Country Club
Pool further requires demonstrated efforts to increase pool patronage through oversight of
maintenance of pool facilities, and planning, organizing, supervising and implementing programs,
activities and special events. The Contractor is responsible for oversight of publicity, marketing,
and sponsorship of pool events.
ESSENTIAL SERVICES:
Manages the Country Club Pool and ensures the operations run effectively and efficiently.
Determine the most effective techniques, materials, supplies, machinery, equipment or tools to be
used in the operation of the Country Club Pool.
Provide supervision and technical assistance in the overall administration, technical operation and
maintenance of the Country Club Pool, including oversight of the maintenance of the pumps,
motors, chlorinators and other standard pool equipment.
Discretion to personally offer, or retain other aquatic professionals to offer, certain programs or
classes.
Supervise all contractual swim instructors.
Responsible for ensuring on-going positive customer communications and improving customer
services. Ensure appropriate responses to customer questions and requests are timely made by the
appropriate individual.
Ensures supervision and enforcement of pool rules, regulations, and related HRS Health
Department Codes and ordinances for the safety and convenience of the public through proper
staffing and training of subordinates.
Organizes and oversees various swimming activities and programs including, but not limited to,
swim team, water aerobics, swim lessons, college team, scuba, summer camps, and private rentals.
Prepares, in a timely manner, all communications, memos, letters, invitations, e-mail,
usage/revenue reports; documents safety issues; work orders; reports on program activities and
accomplishments; proclamations of events and media releases.
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Ensures dissemination of accurate and timely information about Pool activities and programs to
Department, and media as appropriate and necessary to ensure high level of communication and
interest.
ADDITIONAL FUNCTIONS:
Assist in determining and publishing hours of operations, and fees and prices for activities, goods
and services.
Requisitions operating supplies and equipment. Records and deposits money collected. Performs
or supervises relevant record keeping and reporting duties.
REQUIRED LICENSES AND QUALIFICATIONS:
Employees of Contractor must possess and maintain current valid American Red Cross Coach
Safety Training Certificate, current Lifeguard Training, CPR/First Aid Certificates, and Certified
Pool Operator or equivalent certification in the operation of pools as applicable to the position
held.
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