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2008-014 Munis Software Support & License AgreementRESOLUTION 2008-14 • A RESOLUTION OF THE VILLAGE COUNCIL OF THE VILLAGE OF NORTH PALM BEACH, FLORIDA, APPROVING AN ANNUAL SUPPORT AND LICENSE AGREEMENT WITH TYLER TECHNOLOGIES, INC. FOR MUNIS SOFTWARE AND AUTHORIZING THE MAYOR AND VILLAGE CLERK TO EXECUTE SAME; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the Village seeks to renew its Annual Support and License Agreement with Tyler Technologies, Inc., MUNIS Division, for licensing and support services; and WHEREAS, the Village Council determines that the execution of this Agreement is in the best interests ofthe Village and its residents. NOW, THEREFORE, BE IT RESOLVED BY THE VILLAGE COUNCIL OF THE VILLAGE OF NORTH PALM BEACH, FLORIDA, as follows: Section 1. The foregoing recitals aze hereby adopted and incorporated herein • Section 2. The Village Council hereby approves the renewal of the Annual Support and License Agreement with Tyler Technologies, Inc., MUNIS Division, a copy of which is attached hereto and incorporated herein, in an amount not to exceed $10,557.00, and authorizes and directs the Mayor and Village Clerk to execute such Agreement on behalf of the Village. Section 3. The funds for this Agreement shall be expended from Account No. A5003-33491 ("General Fund Finance Contractual Services"). Section 4. This Resolution shall take effect immediately upon adoption. PASSED AND ADOPTED THIS 14th DAY OF FEBRUARY 2008. (Village Seal) " ^i _ MA OR ATTEST: • VILLAGE CLERK ~- ANNUAL SUPPORT AGREEMENT AND LICENSE AGREEMENT FOR MUNIS® SOFTWARE Invoice to: 1279 Village of Notch Palm Beach 501 U. S. Highway One Address: Notch Palm Beach, FL 33408 This Support and License Agreement (herein "Agreement") is entered into between (Licensee) with its principal place of business at 501 U.S. Highway One, North and Tyler Technologies, Inc., MUNIS Division, (Licensor) with its principal place c Falmouth, Maine, 04105 on this 31st day of March 2008 Contact: Samia J. Telephone: 561.841.3354 at 370 US Route One, The headings used in the Agreement aze for reference purposes only and shall not be deemed a part of this Agreement. The Licensee agrees to purchase and MUNIS agrees to provide services for the products listed below in accordance with the following terms and conditions. I. Term of Agreement This Agreement is effective as of 03/31/08 and shall remain in force until 03/30/09 (one-year term). Upon termination of this Agreement the Licensee may renew the Agreement for subsequent one-year periods at the then current fee structure as established by the Licensor. II. Scope of the Agreement Both parties acknowledge that this A ~reement covers both Support and Licensing for the roducts listed below, used by the Licensee for the operations of: I ^ I City/Town/Village O School ~ County ~ Other (This Agreement is limited to only those entities marked.) III. Payment 1. Licensee agrees to pay MUNIS $ 10,557.00 ,for licensing and support services, as described below. This payment is due and payable upon execution of the Agreement. 2. Additional charges. Any services performed by MUNIS for the Licensee, which are not covered by the Agreement, will be charged at the then apphcable time rate*. All materials supplied in connection with such non-covered maintenance or support will be charged to the Licensee. Any additional chazges will be added to the next invoice submitted to the Licensee and shall be due on the same date as the other charges included in that invoice. IV. Covered Products This Agreement is limited to the following listed products which are registered for Licensee's Linux Redhat ES 3.x system. Application: Accounting/GLBG/AP Accounts Receivable Fixed Assets General Billing HR Management MUNIS Crys[aI Reports MUNIS Office Payroll Purchase Orders Application: B B B B B B B B B License Tyler Tec} t ogles, Inc., S Division / p~r p7 dp Richard E. Petetso r., President Date ~ ~j~~9E~~~ Date A~ !: y~~~ s / ; ,~ T ~ February 6, 2008 ,`l' 7 ,!// ~~// */Current Billable Service Rates are available on request. Rates are subject to change and a contract for services or a Purchase Order is required to hold a quoted rate. ~ Licensee's acceptance signature is optional. Payment of this contract by Licensee signifies acceptance of the terms and conditions outlined herein MUNIS will not accept any changes to this contract. Revised 8/1/2007 V. Terms and Conditions for Licensing: 1. Gran[ of License: Upon execution of this Agreement, Licensee is hereby granted the non-exclusive and non-transferable license and right to use the current version of the MUMS Licensed Programs listed in Section IV., and related materials. 'This License will also cover any additional revisions [hat Licensor may release during the term of [his Agreement The Licensor agrees to extend and the Licensee agrees to accept a license subject to the terms and conditions contained herein for the current version of the MUNIS software products identified in Section IV. 2. Limited Use: The software products listed aze licensed for use only far the benefit of [he Licensee listed in this Agreement. This license is registered for [he Licensee's computer system identified in Section IV. As long as a current License and Support Agreement is in place, this License may be transferred to any other hardware system used for [he benefit of Licensee. Licensee agrees to notify Licensor prior to transferring the licensed products to any other system. The right to transfer this license is included in the cost of [his Agreement. The cost for new media or any required technical assistance to accommodate the transfer would be billable charges [o the Licensee. 3. Confidentiality: The Licensee agrees that the Products are proprietary to the Licensor and have been developed as a trade secret at the Licensor's expense. The Licensee agrees to keep the software products confidential and use its best efforts to prevent any misuse, unauthorized use or unauthorized disclosures by any party of any or all of the Products or accompanying documentation. 4. Modification: The Products may be modified but such modification shall be only for the use on the Licensee's system for which the Products are licensed and shall not cause the Licensee or anyone performing such modificaton to gain any proprietary or other interest in the Products. 5. Copies: The Licensee may make copies of the licensed Products for azchive purposes only. The Licensee will repeat any proprietary notice on [he copy of the Product. The documentation accompanying the product may not be copied except for in[emal use. 6. Warranty: For as long as a current software support agreement is in place, the Licensor will warrant that all MUN1S®software programs will operate as described in the brochures and user manuals of MUMS. If a program fails to operate in the manner described within these documents, the Licensor will correct the problem at no charge to the Licensee. If Licensee has made modifications to the software programs, Licensor will no longer warrant the perforrnance of those programs, which contain modifications, unless specifically authorized in writing by the Licensor. VI. Terms and Conditions for Support: 1. Scope of Services: MUMS will provide the following services for the benefit of the Licensee. a.) MUMS shall provide software-related telephone support to the Licensee. Support personnel will accept phone calls during MUNIS's normal working hours (8:00 A.M. to 6:D0 P.M., Eastern Standard Time, Monday through Friday) for the term of this Agreement, limited to a reasonable number of calls of reasonable duration. Assistance and support requests, which require special assistance from MUNIS's development group, will be taken and directed by support personnel. In the event that support representatives aze unavailable to receive calls, messages will be taken and calls will be relumed within one working day. b.) MUMS will continue [o maintain a master set of the current computer programs on appropriate media, as well as hardcopy printout of source code programs and documentation. cJ MUMS will maintain staff that is appropriately [rained to be familiar with Licensee's software programs [hat aze listed in Section IV in order to render assistance, should it be required. d.) MUMS will provide Licensee with all program enhancements, modifications or updates that MUMS may make to the then Cuaent Release of the program applications covered in this Agreement. e.) In the case of system software new Release(s), the Licensee will also be required to pay whatever fees the manufacturer charges to MUNIS for the new Release. Licensee understands that and agrees [hat six (6) months after shipment by MUMS of new Releases, MUNIS shall cease to support the earlier Release and for the balance of the term, MUMS shall support the new Release. f.) MUMS will make available appropriately trained personnel to provide Licensee additional training, program changes, analysis, consultation, recovery of data, conversion, non-coverage maintenance service, etc., billable at the current per diem rate. All expenses will be billed in accorclance with the then current Tyler Trove] Policy. 2. Limitations and Exclusions: The support and services of this Agreement do not include the following: a) Installation of the Licensed Software, onsite support, application design, and other consulting services, or any support requested outside of normal business hours. b.) The Licensce shall be responsible for implementing at its expense, all changes to the Current Release. Licensee understands that changes furnished by MUMS for the Current Software Release are for implementation in the Cutrent Software Release, as it exists without customization or Licensee alteration. 3. Licensee Responsibilities: a.) The Licensee shall provide, at no charge ro MUMS, full and free access to the programs covered hereunder: working space; adequate facilities within a reasonable distance from the equipment; and use of machines, attachments, features, or other equipment necessary to provide the specified support and maintenance service. b J The Licensee shall install and maintain for the duration of this Agreement, a modem and associated dial-up telephone line or other connection method acceptable to MUMS. The Licensee shall pay for installation, maintenance and use of such equipment and associated telephone line use charges. MUMS at its option, shall use [his modem and telephone line in connection with error correction. Such access by MUMS shall be subject to prior approval by the Licensee in each instance. 4. Non-Assignability: The Licensee shall not have the right to assign or transfer its rights hereunder to any party. 5. Excused Non-Performance: MUMS shall not be responsible for delays in servicing the products covered by this Agreement caused by strikes, lockouts, riots, epidemic, war, government regulations, fire, power failure, acts of God, or other causes beyond its control. 6. Limitation of Liability: The liability of MUMS is hereby limited to a claim for a moneyjudgement not exceeding the total amount paid by the Licensee for services under this Agreement THE LICENSEE SHALL NOT IN ANY EVENT BE ENTITLED TO, AND MUMS SHALL NOT BE L[ABLE FOR, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, EVEN IF MUMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, IRRESPECTIVE OF THE NATURE OF THE LICENSEE'S CLAIM. VII. General I. Governing Law: This agrcemen[ shall be governed by, and constmed in accordance with the laws of Client's state of domicile. The invalidity or unenforceability of any provisions of this agreement shall not affect the validity or enforceability of any other provision. 2. Modification of this Contract: No modifications or amendment of this Agreement shall be effective unless set forth in writing and signed by both the Licensee and MUNIS. 3. Suspension: Support and services will be suspended whenever Licensee's account is thirty days overdue. Support and services will be reinstated when Licensee's account is made current. 4. Entire Agreement: THIS AGREEMENT CONSTITUTES THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE LICENSEE AND MUMS WHICH SUPERSEDES ALL PROPOSALS, ORAL OR WRITTEN, AND OTHER COMMUNICATIONS BETWEEN THEM RELATING TO THE SOFTWARE SUPPORT AND MAINTENANCE SERVICE OF THE PRODUCTS COVERED BY THIS AGREEMENT. 5. Trademarks: MUMS and the MUMS Logo are registered trademarks of Tyler Technologies, Inc. 6. Attorney's Fees: If any legal action or other proceeding is brought for the enforcement of [his Agreement, or because of an alleged dispute, breach, default or misrepresentation in connection with any provision of this Agreement, the successful or Revised 8/1/2007 prevailing party shall be entitled to recover reasonable attorney's fees and costs (including appellate fees and costs) incurred in that action or proceeding in addition [o any other relief to which such party may be entitled. Revised 8/1/2007