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PPMR 08-03 Section I General Provisions Number: 08-03 Subject: Section 1 General Provisions Village of North Palm Beach Date: November 6, 2008 Revised: Section 1, Dated December 15, 1997 POLICY AND PROCEDURES MANUAL REVISION 1.0 GENERAL PROVISIONS 1.1 Purpose: To establish consistent and equitable policies concerning Village employment and to establish workable guidelines for the implementation of these policies. Scope: These regulations pertain to all personnel whose name appears on the Village payroll or receive compensation from the Village of North Palm Beach, except elected officials, members of commissions and committees appointed by the Village Council, consultants or others providing services under contract to the Village and temporary employees hired to meet the immediate requirements of an emergency condition which threatens life or property. Volunteers can’t harass, be harassed, or otherwise be discriminated against. Employees subject to collective bargaining agreements as negotiated in accordance with Florida Statutes shall be exempt from provisions of these regulations which are inconsistent with such agreements. Amendment of Regulations: Amendment of subject Rules and Regulations may from time to time be proposed and approved by the Village Manager. Harassment - Discrimination: A. Definitions: 1. Adverse Impact: Employment process that does not necessarily intend to exclude people of a particular race, national origin, gender, or religion, but its practices has the effect of doing so. 2. Discrimination: Fundamentally defined as different or disparate treatment and neutral conduct that has an adverse impact on groups protected by law. 3. Disparate Treatment: Intentional discrimination in which employment decisions are determined based on an individual's race, gender, religion, color, national origin, or disability. B. Non-discrimination/Equal Employment Opportunity: 1. The Village’s policy is to provide equal employment opportunity without regard to race, color, creed, gender, sexual preference, national origin, ancestry, age, religion, disability, or as otherwise required by law. The Village's policy of equal employment opportunity covers, but is not limited to matters of recruitment, selection, assignment, compensation, training, promotion, transfer, discipline, and termination. 2. The Village prohibits discrimination against people with disabilities in regard to any employment practices, terms, conditions, and privileges of employment. A reasonable accommodation will be sought for otherwise qualified persons with permanent, substantially limiting physical or mental disabilities as required by the Americans With Disability Act (ADA). Reasonable accommodations will be accomplished as follows: a. A reasonable accommodation may consist of modifications or adjustment to the work environment, in the manner or circumstances in which the job customarily is performed or provide alternative lateral employment for which the individual is qualified. b. A reasonable accommodation will seek to assist a qualified employee in the performance of essential job functions of the position the employee currently holds. c. Employees requiring an employment accommodation must contact the Human Resources Department for receipt of an application. d. Employees seeking an accommodation under the provisions of the Americans With Disability Act must be disabled as defined by the statute. Employees must certify that their physical and/or mental conditions substantially limit a major life activity. e. Eligible employees are those that satisfy the requisite skill, experience, education, and other job-related requirements of the position held and who with or without reasonable accommodation can perform the essential function of the position. f. The Human Resources Director will determine and advise employees if they are eligible under the provisions of the Americans With Disabilities Act and if reasonable accommodations can be made. g. Prevention of Discrimination: Anyone who, in good faith, was discriminated against as described in this policy or who, in good faith, has observed such discrimination should promptly report such conduct in accordance with the provisions set forth in this policy. C. Harassment in any form will not be permitted in the workplace. Harassment is described as engaging in a course or pattern of unwanted verbal, nonverbal, or physical conduct directed at a particular person or group, serving no legitimate purpose and includes, but is not limited to words, gestures, touches, innuendos, epithets, propositions, threats, or other actions which annoy, alarm, frighten, abuse, or insult another person in any manner. D. Any person harassed by an employee or non-employee in the work environment should promptly take the following steps: 1. The person should promptly and politely inform the offending party to immediately cease and desist from the objectionable activity. Failure to make such a request will not excuse the offending party for any unauthorized actions. Written notification to the offending party of the demand to cease is suggested, with a copy sent to the complaining employee's supervisor including all relevant details of the complaint. The supervisor will make periodic inquiries to ensure offending actions have ceased. 2. If some adverse consequence might result from a direct confrontation, the complaining employee's supervisor should be immediately consulted. 3. If the offending party is the employee's supervisor, the complaining employee will have the option to: a. Notify the next level of the employee’s supervisory chain, b. Contact a supervisor of the same gender, c. Contact the Human Resources Director. E. Nothing in this section is intended to prevent any aggrieved employee from pursuing any complaint through another appropriate investigative authority or agency. F. Supervisory and management employees will continually work to discover and eliminate unreported instances of harassment. They will strive to create a non-hostile work environment for all employees. G. Nothing in this section will be construed to restrict supervisors from their appropriate administration of supervisory duties such as dissemination of counseling, discipline, and duty assignments. H. Complaints of harassment will be fully investigated. I. Nondiscrimination/Anti-Harassment/Equal Employment Opportunity: 1. The Village provides reasonable accommodations to otherwise qualified persons with disabilities as required by the Americans With Disabilities Act. 2. The Village does not tolerate harassment in the workplace in any form, including sexual harassment. Any employee found to have engaged in harassment will be subject to prompt disciplinary action, including termination. 3. All management and supervisory staff are strictly accountable for maintaining a suitable work environment in accordance with this policy and applicable law. Such accountability includes communicating this policy to all their employees. 4. All management and supervisory staff are expected and held accountable to take affirmative measures to prevent, recognize, and correct any instances of discrimination or harassment. 5. Management and supervisory staff will be subject to disciplinary action including termination, for participating in or failing to correct instances of discrimination or harassment. 6. Prevention of Discrimination: Anyone who, in good faith, has been discriminated against as described in this policy or who, in good faith has observed such discrimination should promptly report such conduct in accordance with the provisions set forth in this policy. 7. Prevention of Harassment: The Village intends to maintain a work environment free of sexual harassment or harassment of any kind, including harassment on the basis of race, religion, color, creed, gender, sexual preference, national origin, ancestry, age, disability, or any other basis. Accordingly, the Village has established procedures for the prompt investigation and resolution of reports of harassment. J. Sexual Harassment: 1. Sexual harassment consists of unwanted sexual pressure, sexual attention or advances, or conduct initiated by any employee, contractor, or agent of the Village toward any other in the form of verbal abuse or invitation, unwarranted sounds, gestures or innuendos, suggestive correspondence, posters, calendars, photographs or remarks, or any form of unwelcome physical contact or suggestion. 2. It is unlawful and expressly against Village policy for any employee, male or female, to sexually harass another by: a. Making submission to or rejection of unwelcome sexual advances or requests for sexual favors or engaging in other verbal or physical conduct of a sexual nature, a condition of any employee's continued employment, position, promotion or compensation. b. Making submission to or rejection of such conduct as described in Section J1 the basis for determining employment, position, promotion, or compensation. c. Making submission to or rejection of such conduct as described in Section J1 the basis for any employment decision affecting the employee. d. Creating an intimidating, hostile, or offensive working environment by such conduct as innuendos and/or suggestive remarks, or physical contact, which an employee finds offensive. K. Discipline for Discrimination and Harassment: Any employee who has discriminated against or harassed another employee will be subject to disciplinary action including termination. L. Duty to Report Harassment/Discrimination: 1. Any harassment or discrimination directed toward another person must be immediately reported to the appropriate person. 2. All reports of harassment or discrimination will be thoroughly investigated and held in confidence to the maximum extent practical while conducting a thorough investigation and in accordance with applicable law. 3. Employees will not suffer retaliation for a good faith report of harassment or discrimination. 4. Nothing in this policy is intended to limit, discourage, or restrict any other remedies or avenues of redress an employee may have under applicable law. M. Complaint Filing Process: 1. Any employee who in good faith, was subjected to discrimination or harassment by a supervisor, subordinate, peer, service contractor, or the public or, in good faith, has observed or has knowledge of discrimination or harassment against another person, must promptly report the incident to the appropriate Village supervisor or Human Resources Director or directly to the Village Manager. 2. Reports of discrimination or harassment will be kept confidential to the maximum extent practicable. An employee's failure to report actual incidents of harassment or discrimination may result in disciplinary action in accordance with policy and procedures. N. Report Processing and Investigations: 1. The Human Resources Director will perform the initial processing of all complaints of discrimination or harassment submitted pursuant to this policy. 2. Reports of discrimination or harassment filed with Village supervisors will be forwarded immediately or as expeditiously as reasonably possible to Human Resources Director for initial processing. The Village attorney will also immediately receive a copy of any report of discrimination and/or harassment as described in this policy. 3. The Village will pursue an informal resolution of potential issues reported under this policy when the Human Resources Director believes such methods are reasonably likely to yield an appropriate result in accordance with this policy and applicable law. Notwithstanding the above, when the reporting party raises issues of harassment, certain immediate preventative measures generally are appropriate. For example, a person making a good faith report of harassment may elect an immediate, temporary transfer to a position within the Village at the same pay and benefits, to preclude further contact with the alleged offender. 4. Upon receipt of a report of discrimination or harassment, the Human Resources Director or designee will review the allegations of the report and when practicable, conduct a preliminary, informal interview with the reporting party within two (2) business days. 5. If the report involves allegations of harassment, the Human Resources Director or designee will immediately or as soon thereafter as reasonably possible, meet with the Manager or designee to determine the appropriate measures to protect the rights of all parties involved. 6. If the Human Resources Director cannot resolve the matter of a report of discrimination or harassment informally, the Human Resources Director will forward the report to Village Manager or designee for a formal investigation. The Human Resources Director will upon request, continue to provide technical assistance during the formal investigatory process. O. Right to File Charges With State and Federal Agencies: 1. Employees who feel they were discriminated against or harassed have the legal right to file charges with federal, state, and/or local agencies such as the Palm Beach County Human Rights Division. 2. Proceeding under this policy does not preclude filing a charge of discrimination or harassment with an outside agency. Specific time limitations apply to charges filed with outside agencies and proceeding under this internal policy does not stay these limitations, which generally start running from the date of the alleged unlawful act. P. Human Resources will give to each new employee during new employee orientation a copy of this Harassment policy and approved Certification memo for completion. The Certification memo will be distributed as follows: 1. Original – Village Personnel file 2. Copy – employee APPROVED Jimmy Knight Village Manager